Privacy Policy
How Essex Solar Films collects, uses and protects your personal information.
Who We Are
Essex Solar Films is a window film installation company serving Essex, Hertfordshire and London. Our website address is: https://essexsolarfilm.co.uk. You can contact us at [email protected] or by phone on 07377 931012.
What Personal Data We Collect and Why
Contact Form Submissions
When you use our contact form we collect your name, email address, phone number (if provided) and the content of your message. We use this information solely to respond to your enquiry. We do not store form submissions in a database — they are delivered to us by email only.
Online Estimate Tool
Our Online Estimate tool may collect information you enter about your project, including window measurements and contact details. Please refer to the separate privacy notice within the estimate tool for details of how that data is handled.
Cookies
We use a small number of functional cookies to remember your cookie consent preference. We do not currently use analytics cookies or advertising cookies. Please see our Cookie Policy for full details.
How Long We Retain Your Data
Contact form enquiries received by email are retained for as long as necessary to handle your enquiry and for a reasonable period afterwards for reference, in line with normal business practice. You may request deletion at any time by contacting us.
Your Rights Under UK GDPR
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data; object to or restrict our processing of your data; lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, please contact us at [email protected].
Data Security
We take reasonable steps to protect any personal data we hold. Our website is served over HTTPS. Contact form data is transmitted securely to our email provider.
Third Parties
We do not sell, trade or otherwise transfer your personal data to third parties except where required to handle your enquiry (for example, passing your details to an installation sub-contractor with your knowledge and consent).
Changes to This Policy
We may update this privacy policy from time to time. The date at the top of this page will reflect the most recent update.
Contact
For any privacy-related questions, please email [email protected] or call 07377 931012.